Welcome to Convert Media Inc. ("Company," "we," "us," or "our"). By accessing or using our website at convertmediagroup.com (the "Site") or engaging our services, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree with these Terms, please do not use our Site or services.

1. About Us

Convert Media Inc. is a digital marketing agency incorporated in British Columbia, Canada. We provide digital marketing and business growth services to clients across Canada and internationally.

2. Services

Convert Media Inc. offers the following services (collectively, the "Services"):

• Website Design & Technical Integrations — Custom website design, development, and seamless third-party integrations optimized for conversion.
• High-Impact Advertising Campaigns — Strategic paid advertising campaigns across multiple platforms including Meta (Facebook & Instagram), Google, and other paid traffic sources.
• Full-Funnel Optimization — End-to-end sales funnel strategy, landing page optimization, and lead generation systems.
• AI Workflow Automations — Implementation of AI-powered tools and automated workflows to streamline business operations and accelerate growth.
• Backend Monetization & Optimization — Advanced analytics, A/B testing, revenue stream optimization, and conversion rate improvement strategies.
• Customer Retention Strategies — Email marketing, loyalty programs, personalized customer journeys, and retention campaign management.

The specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate written agreement or proposal between Convert Media Inc. and the client.

3. Use of the Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the Site in any way that violates applicable local, national, or international laws or regulations;
• Transmit any unsolicited or unauthorized advertising or promotional material;
• Attempt to gain unauthorized access to any part of the Site or its related systems;
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site;
• Use automated tools, bots, or scrapers to access or collect data from the Site without our express written permission.

4. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Convert Media Inc. or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent.

5. Contact Form & Inquiries

When you submit a contact form or inquiry through our Site, you acknowledge that the information you provide will be used to respond to your inquiry and, where applicable, to provide you with information about our Services. By submitting your contact information, you consent to being contacted by Convert Media Inc. by email, phone, or other means in connection with your inquiry.

We may also send you marketing communications about our Services from time to time. You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email we send or by contacting us at hello@convertmediagroup.com.

6. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Accessing any third-party website linked from our Site is at your own risk.

7. Disclaimer of Warranties

This Site and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

We do not guarantee any specific results from the use of our Services. Digital marketing outcomes depend on a wide range of factors including market conditions, platform algorithm changes, and client-specific variables.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Convert Media Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this Site or our Services, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or related to these Terms or our Services shall not exceed the total fees paid by you to Convert Media Inc. in the three (3) months preceding the event giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Convert Media Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your violation of any rights of a third party.

10. Privacy

Your use of this Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of British Columbia, Canada.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site following the posting of changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: hello@convertmediagroup.com
• Website: convertmediagroup.com